New Membership Administrator

Morgan Spencer Limited ,
London, Greater London
More Details

Overview

New Membership Administrator City £27,000 My client, an established Membership Body based in the City, are looking for an Applications Executive. The successful candidate will have gained experience of upselling and cross-selling products and services, have excellent customer services experience and have excellent communication skills. Membership body experience a plus but not essential. The Role Responsible for processing all Membership Applications from initial enquiry through to onboarding. Support the Membership Onboarding Manager to develop targeted, sector specific, marketing strategies to acquire both new start and early stage development organisations, based on sector specific or regulatory drivers. To act as the applicant’s champion through the entire enquiry, application, joining and onboarding processes, with the objective of making the process as smooth as possible. To support Member acquisition activity. To assist in identifying suitable companies for the Membership scheme. To assist in the implementation of targeted recruitment campaigns in respect of identified industry sectors as agreed with the Membership Onboarding Manager and Head of Membership. To support in recruiting to membership the number of new Members per subscription year as determined in consultation with the SLT and Budget process. To deal with membership enquiries as appropriate from non-Members, and staff. To represent the client at outside meetings, seminars, trade and consumer shows to promote all client products, benefits and services. To learn, understand, and utilise the clients CRM system’s capabilities and reporting mechanisms to assist and deliver new Member targets. To provide support on all matters relating to client Brand Protection role through intelligence gathered as part of the acquisition process. To work flexibly as part of the Membership and Financial Services team and provide support to the Financial Protection, Membership and Claims Teams. To undertake any other reasonable task that may be requested by the Membership Onboarding Manager, Head of Membership or the Director of Membership and Financial Services. The Person Administration experience within a Membership Body is desirable Excellent written and verbal communication skills Proactive thinker Excellent customer care skills Excellent interpersonal skills “Can do” attitude to take ownership of duties Team player Ability to work in pressurised environment IT knowledge and confidence using different systems Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114

People also viewed