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Quality Start
,
Northampton, Northamptonshire
Customer Service Administrator
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Salary: £10.9 per hour |
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Overview
Customer Service Administrator Opportunity - Northampton Opportunity: Do you have good customer service and administration experience? Are you confident with MS Office? Are you looking for your next role? If yes then please read on. Your role as a Customer Service Administrator based in Northampton will involve being the first point of contact for both internal and external customers providing a prompt and consistently excellent service level for all UK and Ireland Technical Services customers. Duties and responsibilities include: Dealing with device delivery & collection. Technical fault reporting & resource planning. Updating various databases with service related information. Maintenance of service contracts. Processing of parts and pricing requests. Managing device loan pool information. Administration of service related complaints. Responding to and proactively communicating with customers by telephone and e-mail. Establishing & maintaining communication & partnership with customers, team members and business contacts. Ensuring data accuracy in all aspects of work. This is an approx. 9 months contract role paying around £10.98 per hour. Skills: To apply for the Customer Service Administrator role you will have the following: IT literate. Excellent attention to detail, professional telephone manner with a can do attitude, willing and positive manner. Be able to work in a fast paced administration environment. How to Apply: To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on our website. If this sounds like the role for you or a colleague then please don’t hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information. For a list of our current vacancies, please visit www.qualitystart.co.uk If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role.