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ORB People Ltd
,
Edinburgh, City of Edinburgh
Senior Pensions Administrator
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Job summary: We are recruiting on behalf of our client based in Edinburgh for a Senior Pensions Administrator. The role of a Senior Pensions Administrator is to work with a team of administrators with professionalism and efficiency to ensure work is completed to a high standard. As a Senior Pensions Administrator, you will be expected to deliver excellent customer service to ensure customers are treated fairly at all times. Main responsibilities: Accurately calculate and pay out benefits for members of the scheme. Carry out checks on colleagues` benefit calculations to ensure mistakes are handled and liaise with the Team Manager/Senior Manager on specific member cases in a prompt and professional manner. Organise and prioritise your workload to ensure work is completed efficiently and to an agreed standard. Accurately check and authorise the work of colleagues, and help with the workloads of others when necessary. Maintenance of scheme database information to ensure it is up to date and accurate. When required, assist with the delivery of scheme events by preparing materials and testing. Assisting the team manager with the production of Administration reports for the clients. Assisting the team manager with maintaining scheme calendars. When necessary, work with technical colleagues on changes to legislation, regulation or systems affecting the scheme. When complaints or improvement suggestions are shared with yourself, refer these to the Team Manager. Refer any of your own improvement ideas or suggestions to the Service Delivery Manager. Provide `on-the-job` training to administration staff when necessary to ensure colleagues are trained. Employee benefits: Holiday pay. Pension plan.