Customer Service Advisor Part Time

Randstad Inhouse ,
Worcester, Worcestershire
More Details
Contract Type: Contract
Salary: £9.40 per hour

Overview

Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you looking for part-time hours to fit around your life? We are looking for you to join our expanding contact centre based on site within a world leader of the engineering and electronics industry. Benefits: Annual bonus scheme Annual leave entitlement of 28 days a year PRO RATA 33 days PER ANNUM after 12 weeks (including bank holidays) Free parking available On-site subsidised canteen Pay Rate and Hours: £9.40 PER HOUR Increasing to £10.40 PER HOUR after 12 weeks Monday-Friday, 16:00PM-20:00PM Rotating Saturdays, 08:00AM & 17:00PM 4 hour shift 2 out of 5 rota Rotating Sundays 1 out of 5 rota 1 day in Lieu Responsibilities: Providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data. Advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints. Training is provided and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded. Work within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals. Requirements Previous experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and Maths Excellent attendance record and be punctual Quick thinking and able to problem solve/use their own initiative Personable with the ability to build strong relationships with customers and colleagues in a pressured environment This is a temporary assignment starting in the next few weeks following successful attendance of an assessment centre. Does this sound like the perfect job to you? Apply today for immediate consideration

People also viewed