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Morgan Jones
,
Worcester, Worcestershire
Customer Services Operative
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Salary: £10 per hour |
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Overview
Worcester £10.06 per hour 6 Month Contract Mon - Fri: 7.5 hours between 8am - 5.30pm one Saturday in every 3 9am-5pm with Wednesday off. We have a fantastic opportunity for a Customer Services Operative to join our well-established client based in Worcester. Our client is a leading industrial gas company, on the hunt for someone to provide excellent customer service to customers by managing inbound calls. The role will entail taking orders, responding to customers queries and resolving issues that may arise. Duties include: Deliver excellent customer service to new/existing customers by managing calls Target retention of business through profitably retaining existing customers. Maintain, develop and apply knowledge of relevant products to respond to queries Use all customer contacts as an opportunity to identify customer needs and voice of dissatisfaction. Skills and experience: Previous experience in a similar customer contact role Ability to deliver excellent customer service Previous administration experience Confident and professional telephone manner Good working knowledge of basic computer programmes Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website. Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion