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Walters People
,
Luton, Bedfordshire
Credit Controller
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
You will be working in a vibrant dynamic environment with a great team culture. This is a great opportunity for someone to take full ownership of key ledgers and build relationships with stakeholders. You will be responsible for: Working with your customers to reduce debt in a timely manner to meet agreed targets. This will involve dealing with customer's queries. Making both inbound and outbound calls. Processing payments from customers and allocating cash to the debtor's account. Tracking the invoice query types, values and debt reduction you make. Mitigating credit risk and take necessary escalation action as appropriate. Customer related information on systems to the required standards to progress work, maintain accurate records, identify gaps in customer's records and proactively collect appropriate information. Ensuring that quality and customer experience are consistent and to a high standard Debt Management including aged debt Reporting Performance KPI's to management Performing quality checks to make sure processes are being adhered to and follow ups are made Your capabilities to be successful will be: Minimum 1 years' experience in a credit controller position (desirable) Experience managing high volume collections. High self-motivation levels, target driven, and team player. Excellent time management A knowledge of B2B debt collection techniques