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Sopra Steria Limited
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Leicester, Leicestershire
Infrastructure Support Analyst
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Salary: From £26,000 to £30,000 per annum 3% Flex Fund, 25 Days holidays, 4% m |
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Overview
Infrastructure Support Analyst – Excellent career growth opportunities/Top Client list Package: £26K to £30K Dependant on experience 3% flex Fund Life Assurance Pension 25 days holidays Location: Narborough Bring your Infrastructure Support Analysis expertise to us and in return we’ll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T. You do need to be eligible for BPSS Clearance for this position The Company ? Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is a trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. The day job Currently looking for an Infrastructure Support Analyst for a unique opportunity to work closely with the business, project and operational stakeholders, from inception through analysis, design, develop, build, deliver, transition and in-service support.Great opportunity for an experienced 2nd Line BAU Engineer who is seeking to develop their desktop and infrastructure support skills or a 2nd Line Desktop Engineer who is seeking a complex and rewarding environment. Your experience must cover infrastructure, application and/or network support Key Responsibilities: · Delivery of core IT services to the client across the four sites · Maintenance of IT infrastructure, technical support and management · Some 1st line Service Desk type support, second line software and hardware support (PC s, Laptops, iPads, Peripherals, Printers, telephony) · Support of Citrix environments / Microsoft Exchange and Outlook client · Build, configure and troubleshoot desktop, laptop and iPads · Installing and supporting remote access connections · Installation of encryption software · Active Directory · Working to SLA’s Essential Experience: · Desktop experience at a second-line level in a complex IT support environment · Windows 10 and Microsoft applications, Office 2010/2013/2016, Outlook 2010/2013/2016. Windows Server 2012/2026 · Thin Client environments (iGel desirable) · Citrix · PC, laptop, iPad and iPhone builds · LAN/WAN technologies, systems management and monitoring tools · Experience in a customer focused environment Reasons why you should apply to us We’re big – really big. With that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about We have an enviable client list – we work with some of the biggest names out there We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count Our goal is to disrupt the market, not just follow the status quo Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions This job was originally posted as www.totaljobs.com/job/89694945