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Hays Specialist Recruitment Limited
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Cheltenham, Gloucestershire
Licence Administrator
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Salary: £11 per hour |
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Overview
Licence Administrator / Cheltenham / 3 Months / ASAP Start Our client based in Cheltenham are currently seeking a Licence Administrator to support within the Service Support Team as part of a Windows 10 roll out. This is initially a 3 month contract however could extend for the right person and are looking for someone to start ASAP. Responsibilities Ensure that software licence requests are fulfilled in a timely manner and kept updated on the IT Service Management tool. Update the Definitive Software Library when new software has been approved. Constructively challenge software licence requests where appropriate, seeking to understand desired outcomes and applying most effective solution to achieve that result with cost efficiency. Maintain and update licencing sheets and reports. Ensure adherence to Incident Management and other processes in relation to Licence Provision. Execute defined maintenance activities related to software licencing such as inactive user accounts with licences. Liaise with and co-ordinate third party vendors and the licencing partner to ensure a seamless service is provided to our internal customers. Provide cover for Service Support Analysts where required by answering 1st line phone calls and E-mails. Carry out software installs where required on end user PC's Other duties as assigned. Skills/Competencies Well organised and experienced administrator Keen attention to detail Experience and knowledge of Microsoft Licencing and Office 365 services. Good interpersonal skills with a helpful presence and friendly manner. Ability to self-organise and proactively initiate own work actions. Coherent use of English and excellent communication skills. Demonstrable evidence of working effectively as part of a team. Use of Microsoft Office Package and O365. Experience carrying out software installs on end users PC's. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk