Head of PMO

Lowell ,
Leeds, West Yorkshire
Job Type: Full-time

Overview

We're Lowell. Haven't heard of us? Then let us say hello. You may not know us, but our reputation's growing. We help our customers pay off their debts in practical and affordable ways. And, we do it honestly, ethically, and without any confusing legal jargon. We're expanding quickly, and looking for people who really want to help our customers turn their finances around. People who really want to make a difference. People like you? So that's us. Now, let's talk about your role. Working in a fast paced and constantly changing environment, leading with great drive and enthusiasm capable of driving significant business performance while remaining pragmatic and calm. Leading, developing and promoting the UK Project Management Office to enable the successful control, governance and delivery of the UK Change Portfolio reporting into the UK Director of Change Management. Leading a team of PMO planners and analysts who will support and enable and track the successful realisation of the change portfolio benefits working very closely with Programme Directors. Key duties & responsibilities: PMO management - lead, define, develop, manage and continually improve the Programme Management Office and using the appropriate frameworks and methodologies, in alignment with Group PMO, to ensure the effective delivery and control of the Change Portfolio in the UK. Promote best practice - explain, negotiate, embed and agree best Change methodology across the Exec and management of the company ensuring the best environment for delivery success. Planning expertise - lead on setting standard for Change wide portfolio and programme plans, perform on-going review and monitoring of the overall detailed Portfolio plan and to ensure UK Director of Change Management and senior management have visibility of any conflicts, risks and issues, including mitigation/resolution, that may impact on Project and Portfolio delivery. Post Implementation Review / Health Checks - accountable for ensuring all deliveries are reviewed at key points and when completed - ensuring all lessons learned are properly understood, owned by the correct areas of the company and produce real benefit to future projects and programmes Governance - establish and maintain governance for the delivery of the UK Portfolio, defining clear roles, responsibilities and accountabilities that align with portfolio governance practice. Quality management and assurance - establish and manage a schedule of gates and quality reviews to ensure and assure the required change quality standards are consistently delivered. Management reporting - develop and manage the effective delivery of the Portfolio reporting and meeting cadence including the analysis and onward business engagement to UK Director of Change Management and senior management, as appropriate, to enable effective decisions/actions to be undertaken. Risk, issue and dependency management - work with relevant project management and stakeholders to identify, manage and track risks, issues and interdependencies between the UK Portfolio and other company wide programmes. Provide visibility to UK Director of Change Management and senior management on the status of interdependencies and any impact to the delivery of the Portfolio. Team development - manage and develop the UK PMO team providing strong leadership, direction and ensuring the required level of PMO Analyst support is agreed and provided appropriately to the projects and across the Portfolio. Leadership - empower and inspire others to deliver successful projects and programmes and ensure effective stakeholder management/engagement. Resource management - support in the set-up and maintenance of an effective resource management solution including securing the provision of resources needed for the UK Portfolio and associated projects from internal and/or external providers. How do we say thank you? You have a huge impact on our success and our rewards reflect this. With us you'll get: A competitive salary and annual pay reviews A annual bonus for a job well done 3% flexible benefits; whether you're into fitness or extra holidays, there's something for you. Want more? Our on-site subsidised restaurants serve great food all day. Cancel your gym membership we have one on site - it's free Free parking. A fantastic culture with more little perks along the way. Required experience A proven track record of setting up and managing a Programme Management Office through the full programme lifecycle, in an organisation going through significant transformational change. A nationally recognised practitioner level certification in programme/project management and experience of managing projects/programmes across multiple disciplines. Proven experience of implementing programme standards including governance, planning, budgeting, forecasting and reporting. Demonstrable experience of senior management within a delivery culture and able to demonstrate improvement to systems and processes across business. Proven experience of being able to work within a formal methodology and/or programme management framework yet still provide flexibility and agility in the to influence, negotiate and assure the evolving commercial needs of the business. Substantial experience leading strategies for the effective mitigation or avoidance of delivery risks and issues that impact enterprise wide. Take the next step and apply