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Circle Recruitment
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Didcot, Oxfordshire
Desktop Support Analyst-12 Months-Didcot-£20/hour Inside IR35
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Salary: £20 per hour |
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Overview
Desktop Support Analyst - 12 Months - Didcot - £20 per hour Inside IR35 We are seeking a Desktop Support Analyst for our Government client based in Harwell near Didcot. This is a initial 12-month contract, paying up to £20 per hour Inside IR35. This is an urgent requirement, with interviews taking place ASAP. This role is inside IR35 - Due to the service of the role this will now be based on an Umbrella solution on a PAYE basis . Role Profile: Experience of upgrading Microsoft Windows versions Knowledge of Microsoft Windows operating systems Knowledge of Microsoft Office products Sound knowledge of PC Hardware and peripherals Comfortable working in a busy helpdesk environment Good interpersonal skills and committed to delivering an excellent service to their customers within the department Excellent written and oral communication skills Demonstrate good team working capabilities The willingness to learn new skills, both technical and non-technical Open minded and flexible in relation to the type of work assigned to them Special Requirements: Able to perform manual handling tasks You will working in a busy helpdesk environment and be expected to: Communicate with user base to employ the best method for Windows 10 upgrade either through in place upgrade, fresh installation or replacement of entire PC Communicate and work with fellow IT professionals within the team on a daily basis Communicate with users, scientists and management to understand their IT needs and assist them Undertake support of Windows desktop systems and carry out agreed system software maintenance tasks Assist in the investigation and resolution of issues relating to applications Investigate problems in systems, processes and services. Assist with the implementation of agreed remedies and preventative measures Identify, register and categorise incidents. Gather information to enable incident resolution and promptly allocate incidents as appropriate. Maintain records and advise relevant persons of action taken Do Not Call - Click the "Apply Now" button now for immediate review or you can contact Stephanie Clayton at Circle Recruitment, or message me at Stephanie.Clayton circlerecruitment.com Desktop Support Analyst, Desktop Support Engineer, Support Engineer, Support Analyst, Desktop Support, Support, 1st Line Support, First Line Support, Helpdesk Support, Help Desk Support, Desktop, Desk top, IT Support, 1st/2nd line support, Support, Active Directory, AD, SCCM, Window 10, Migration, Windows 10 migration, Microsoft Office, Outlook, Hardware Support Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - Circle_Rec and LinkedIn - Circle Recruitment.