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Office Angels
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Northampton, Northamptonshire
Customer Service Executive
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Job Type: Full-time |
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Salary: £21,000 per annum |
Overview
Customer Service Executive £21,000 35 Hours per week 8-4 or 9-5 Free Parking Do you have exceptional customer service skills? Are you passionate about delivering great service? If you would like to join a small, successful and vibrant team that deal with a range of customers with a multitude of enquiries, we would like to hear from you Additional benefits are 33 days paid annual leave , company pension scheme of 6% , based within modern/open-plan offices. Your role will include: First point of contact for our customers, dealers and sales and service team members concerning service, orders, returns, shipments and products Receiving, investigating and responding to all customer inquiries which could be service requests, shipments, orders, products and complaints Input of phone/e-mail orders and other relative data to SAP Handling complaints if necessary in a confident and professional manner The experience and skills required for this role: Confident in the use of Microsoft Office IT - Outlook and Excel Enjoys creative problem solving The ability to be a strong team player, whilst also being self-motivated A high level of time management skills - able to organise and manage multiple changing priorities, whilst meeting the customer's needs. To find out more about this exciting opportunity, please contact Hayley McDonagh on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy