IT Support

Networkers 2 ,
Reading, Berkshire
Salary: Up to £20.00 per hour

Overview

Key Responsibilities: This position involves working onsite at our client's office in Reading, with occasional travel into the offices in Paddington, London. The support functions involved with this role will include some VIP support needs. The position involves: Working to resolve issues for VIPs alongside the Tech Team and delivering WorkSmarts (training sessions) to groups of staff, often new starters. Support of Network infrastructure (wired and wireless) These, amongst other Key Tasks, as detailed below: Key Tasks: Provide training (Worksmarts) on a host of Microsoft products to groups of people Provide VIP support Provide Leadership Team meeting support Provide basic network infrastructure support Maintain/Manage an IT Warehouse Store and upkeep of database Technical Skills: Microsoft Windows 10 MS Office Suite / Office 365 Multi-Vendor Hardware Installations (DELL, HP etc.) Good/Strong basic IT background Hands on experience with network infrastructure, to include but not limited to, Network switches, Network patching, Wireless AP's, IP telephones. Key Non-Technical Skills: Problem solving and analytical. Effective communicator (written and verbal) Ability to work under pressure. Very customer focused with a calm and clear support manner. Ability to talk to large groups of people Not afraid to engage with key stakeholders/VIPs Team player Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application. This job was originally posted as www.totaljobs.com/job/89946936