Specialist Support Officer

REED Talent Solutions ,
London, Greater London
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

Specialist Support Officer Specialist Support Officer Location: Camden Salary: £25,000 per annum Hours: Mon – Sun (5 days a week) between the hours of 8AM – 9PM, Sleep ins required. Want to join a reputable organisation who make a real difference to people’s lives? We are seeking a dedicated Specialist Support Officer to join our outstanding support team in Camden. You will play an integral role in improving the personal development and lives of our service users. Our facility in Camden is an intensive supported housing facility for people enduring mental health problems. The building consists of 15 rooms with shared facilities and 2 self-contained flats with accommodation up to 2 years. As well as 24 hour staffing. Duties: Disseminate & advise the local & wider team on changes to best practice & new legislation in regards to their specialist area (i.e. Amendments on ethical frameworks, new research findings and publications, change on procedures and shared best practice) Participate in cross-service initiatives & projects in relation to their specialist area (i.e. organizational training, reflective case management, WOW projects, peer support groups, etc.) Provide support to customers through a Key-worker system Work on a rota basis, including out of office hours where necessary Comply with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer Care, Equality & Diversity, the Code of Conduct, etc. Carry out assessment to identify and prioritise needs Use SMART goal planning to provide needs led holistic support Develop and maintain positive links with key stakeholders Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence Where required, administer medication & ensure appropriate records are maintained Benefits: Annual leave Pensions – One Housing is a sector-leader in the contributions we make to our colleagues’ pensions. Buying and selling annual leave - We know that getting the balance right between work and home life is a big part of supporting our colleagues’ wellbeing. Paid time off to volunteer in our communities. Season ticket loans A healthcare cashback plan – allowing you to claim back cash for you and your family’s routine healthcare. Colleague recognition scheme – we let you know when you’ve done a greatjob One Academy – our innovative, in-house learning and development offering, designed to support with your personal and professional development. Study leave – up to five days off per year to study toward a relevant qualification. Career break - after three years’ continuous service. About you: Knowledge of specialist assessment tools, methods and case formulation. Knowledge of evidence based specialist interventions appropriate for community settings. Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus Knowledge about recovery model, peer support and coproduction procedures. Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes. Experience running therapeutic groups. Ability to react to crisis situations in a calm effective way. Basic level of IT skills and literacy Strong time management skills and ability to prioritise workload Ability to communicate effectively in writing including the preparation of letters reports & file notes Ability to contribute to effective team working Understanding of safeguarding procedures for children and adults About us: One Support, part of One Housing, provide support to a wide range of people, including young people, people with mental health problems, ex-offenders, and people with substance misuse problems. We provide services to people living in our properties, and also in their own homes – not necessarily those owned by One Housing. Our services include Floating Support, Supported Housing, Mental Health services and Young People’s services. As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work. We welcome applications from everyone, regardless of their background. Closing date for applications is 03/04/2020

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