Operations Specialist

Job description

Lion Payment UK Ltd is a limited liability company registered in the United Kingdom. We are also an Authorised Payment Institution (API) regulated by the Financial Conduct Authority (FCA). We are based in London and are looking for a Japanese speaking "Operations Specialist"

Job Description:

The Operations Specialist will:

Act as the first point of contact, dealing mainly with phone calls and messagesSupport sales team in project planning and liaising on communication between the sales team and project execution teamDaily reconciliationEnsure effective communication outsourced suppliers, and clientsImplement and maintain company-wide systems and processes which involves liaising with our Headquarters in Osaka, JapanWork closely with the directors on strategic initiativesProject manage bank account openings for the company’s operating and segregated clients accountsUnderstand basic operations of a payment service company and assist with daily operations tasksPrepare and review policies and procedures to ensure complianceAssist with compliance and anti-money laundering activitiesAssist front office with day to day ad-hoc queries

The applicant must have:

Must be proficient in Japanese and EnglishReliability and discretion: you will be asked to handle confidential and sensitive informationBeing a self-starterHigh numeracy and budgeting skillsProblem-solving attitudeAttention to detailExcellent interpersonal, customer service, and communication skillsAbility to multitask and work flexible hours in a fast paced environmentSolid IT skills and interest in technologyHigh level of leadership and management experience including transformation leadershipSelf-motivation and commitment to the business – gets things doneGood written and verbal communication skillsAbility to take responsibility and ownership

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Schedule:

8 hour shift

Expected start date: 01/10/2022