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Nationwide CWS
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Northampton, Northamptonshire
Customer Service Advisor
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Contract Type: Contract |
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Salary: £9.30 per hour |
Overview
Temporary Customer Service Consultant (12 month temp to perm contract) Role : Customer Service Consultant Location : Northampton Admin Centre, Kings Park Road, Moulton Park, Northampton, NN3 6NW Hours : 35 hours per week | Monday to Friday; 8am - 8pm & Saturday 9am - 5pm (rotational basis) Duration : 12 months Pay rate : £9.30 per hour (weekly pay) Start date : 13th March 2020 Our client, Nationwide, is the world's largest building society as well as one of the UK's largest savings providers and a top-three provider of mortgages in the UK. On behalf of Nationwide, AMS are looking for a Customer Service Consultant for a 12 month contract based in Northampton. Nationwide aren't like a bank. They're not like other financial services companies. They're a building society. And they're building their 'society' with a sense of community and with a collective belief in the idea that we're all here to help each other. That's what Nationwide are all about and that's what makes them different. Who we're looking for: If you've got a customer service background in retail, hospitality or a contact centre, if you're a confident communicator and looking to take on a new challenge in an established business, there's no better place for you. As a Customer Service Consultant, you'll be making customer's lives easier and helping them to make the big decisions for their future. What you'll be doing: Handling a range of inbound calls, you'll play a pivotal role when it comes to supporting Nationwide's members. But, you'll do more than just communicate; you'll advise, dipping into your empathy, and ability to help members get the right outcome for them. Why work for Nationwide? Nationwide is the world's largest building society. But, however large they grow, they will never lose sight of what makes them different: their commitment to their members and to building their society in the right way. Nationwide's goal is to be more than a business. They want to be known as an organisation that is always open, honest and trustworthy, where people are helped, supported and loyal. The role of a Customer Service Consultant is integral to Nationwide's business; therefore, we are looking for candidates who are immediately available and are able to start in assignment quickly. We welcome applications from all sections of the community. Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business. Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. IR35 Status: This role has been assessed as inside of IR35.