Account Manager

Lilium Direct Ltd ,
Welwyn Garden City, Hertfordshire
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

If you’re passionate about supporting independent businesses and want to be part of an amazing team then this is the perfect opportunity for you We are Google trusted and a market leader in our field. We offer an industry-leading service that is affordable and effective, and, although relatively new, it’s taking the market by storm. Account Manager (Client Relationships / Customer Service) Location : Welwyn Garden City, Hertfordshire Salary : £18,000 - £25,000 /year Commission About Us Our business, based in Welwyn Garden City, launched in 2017 with the goal of helping independent businesses stand out and climb online. Big-name companies often have the resources to make a big splash on the internet, but it can be harder for independent and local ones to get noticed. And that’s where we come in Our focus is on building up our clients’ online profiles so that when customers go looking for local services online, they find those businesses. Simple as that. The Account Manager Role: Due to the fast success of our service we’re expanding quickly. Are you the right person to join our dynamic, ambitious and motivated team? You will be responsible for maintaining your own portfolio of clients, providing them with exceptional customer service, building and maintaining strong, long-lasting relationships. This is not a sales role and focuses on managing relationships with existing clients and delivering exceptional customer service. Duties include: Monthly phone calls with clients Management & optimisation of clients’ Google listings Written and visual content creation Providing online/digital advice to clients Maintaining a high level of retention Skills & Experience: Are you energetic and personable? Are you a charismatic individual with great people skills and a can-do attitude? Do you always go above and beyond when it comes to customer service? Can you maintain a strong level of organisation in the heat of the moment? Are you an excellent communicator? Do you have exceptional written English and outstanding attention to detail? Do you have strong computer skills and are comfortable navigating online platforms? Benefits : The successful applicant can expect; Industry-leading training A small but amazing team environment Successful, experienced team leaders to guide you to success A creative, fun and social culture A good base salary and commission opportunities For the more ambitious person, a career path tailored around your skills, experience and passion What’s Next? So, what are you waiting for? If you think you’re the right fit, simply click on Apply to upload your most up to date CV along with a cover letter and we’ll be in touch shortly to discuss your application. Please also answer this question: What’s your favourite type of baking? We cannot wait to hear from you

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