Head of Client Social Media

CULTURE HEADS CONSULTANCY LIMITED ,
Birmingham, West Midlands
Job Type: Full-time

Overview

My client is a social media agency with a difference - they are a publisher too. They create, produce and distribute shockingly good video content through our social media communities. Their foundations are in connecting the construction industry. But their communities spread much, much wider. A career with my client is a vibrant one, in a growing agency environment within the West Midlands. They are looking for people who share their values. They create together, believe in being passionate and honest, and seek to have consistent positive impact. Knowledge and experience for the role Expertise across social media and content, with experience in an agency environment working across a broad range of clients Full understanding of all social metrics and their role to achieve client success factors. Able to analyse and recommend based on any data points Experience managing high-budget social media activity, with knowledge of both paid and organic Proven ability to manage and lead a number of direct reports across different job roles Highly-developed interpersonal, influencing, problem solving and presentation skills Responsibilities Full responsibility and accountability for the success of the Client Social Media team, ensuring each account exceeds set goals and client expectations Creation and sign-off of all strategy formation, as well as implementation of tactics across respective channels Lead client contact and consultation on all social and content matters. Problem solving across client accounts, as well as solution implementation and optimisation Lead, manage and Support the development of a high-performing, commercially-focused Social Media team Support client pitches across the business for retained social media management accounts Provide robust and detailed reasoning behind all decisions Identify, lead on and implement new ways of working within the team, and influence across the wider business where appropriate