Deputy Manager - West London

H&T Pawnbrokers ,
London, Greater London
Job Type: Full-time

Overview

Assistant Manager - Shepherds Bush H&T began serving communities in London in 1897. Since then we have expanded to become one of the oldest and leading pawnbrokers in the UK. In recent years, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us being the largest pawnbroker in the UK. Due to our outstanding on going success, we are seeking a Deputy Manager / Assistant Manager for our great store in Shepherds Bush, W12 8LH, to work 37.5 hours per week including Saturdays. Assistant Manager/Deputy Manager - Shepherds Bush Assisting the shop manager in overseeing the daily operations of a shop. You’ll be expected to meet specific operations standards, financial goals and objectives as well as maintaining a high level of customer satisfaction. Key responsibilities: Establishing great customer relations atmosphere by greeting every customer and providing the customer with a prompt and efficient service Administering loan products whilst explaining all the necessary information to the customer Assisting in sourcing and recruiting Retail Assistants Assisting with the training and development of staff Skills required: Customer service experience within a retail environment Some supervisory or management experience is advantageous, but not necessarily essential Good understanding of Maths Fluent English speaker The person: Must have excellent communication skills Approachable and helpful Friendly and engaging demeanour Reliable and trustworthy Excellent rapport builder What we offer: Based in our Shepherds Bush store, W12 8LH Permanent, full time role, working 5 days per week , and will include working Saturdays Competitive salary Company benefits including holiday pay, pension, excellent bonus structure and season ticket loans Working as part of a friendly team Please apply today for immediate consideration.