Therapy Specialist (Scotland & NI)

Baxter ,
Compton, Berkshire
More Details
Job Type: Full-time

Overview

We are currently recruiting for an experienced Therapy Specialist in the renal industry, to focus on the training of Baxter CRRT products, by informing and updating our product users. You will be required to support our Account Managers, by presenting and demonstrating a portfolio of Baxter products. The role will be field based, covering both the Scotland and Northern Ireland regions. This is a highly collaborative team, that is leading the way in bringing its expertise to its customers. Essential Duties and Responsibilities Act as the prime educational and spokesperson on Baxter products and therapies Responsible for developing solutions to complex problems within the operations of the customers’ environment Support sales & marketing teams with the necessary Baxter products information to accomplish sales objectives Provide clinical and professional expertise to internal and external customers (both pro-actively and need-based) Manage day-to-day relationships with assigned customers & plan site visits with them Provide customer feedback and act as a consultant to sales & marketing teams on designing and improving new / existing products and customer needs Visit assigned customers to prospect and generate sales while achieving the set sales targets Conduct customer needs analysis and develop tactics to resolve customer issues Develop customer partnerships to maximise operational effectiveness through educational programs on product / therapy utilisation Assist marketing in the development, design, coordination and implementation of training programs and product / therapy usage guides for internal and external customers Guarantee awareness of Baxter product portfolio and benefits through communication all relevant information to all clients Deal with customer complaints & take appropriate actions following internal processes and procedures. Qualifications and Experience Bachelor’s degree in Nursing or medical Paramedical degree Minimum 5 years Clinical Nursing Experience (ICU experience would be an advantage) Training experience using educational processes is preferred Basic knowledge required on Word, Excel, Lotus notes, PowerPoint

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