Key Acccounts Co-ordinator / biller

MITIE GROUP PLC ,
Frimley Green, Surrey
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Job Description

Company Description Founded in 1987, Mitie is the UK's leading facilities management and professional services company. We offer a range of specialist services including Security, Engineering Services, Cleaning, Landscaping, Energy and Property Consultancy, Property Maintenance, and Custody Support Services. Mitie employs 49,000 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. We take care of our customers' people and buildings, by delivering the basics brilliantly and by deploying advanced technology. We are pioneers in the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers. Job Description * The Key Accounts Co-ordinator is a 12 month FTC. * The Key Accounts Co-ordinator is responsible for completing and tracking several periodic applications and related billing activities, both direct to customer and to other divisions within Mitie to strict deadlines. * Role is working closely with the Operations; Finance; OTC and R2R teams (UK & Genpact) and client, to ensure that the data and processes that drive billing are continuously reviewed and suitably followed by the relevant personnel * Main duties are: * Ensure the following activities are delivered timely and accurately to reduce WIP and ensure accurate billing: Application reconciliations: * Obtain POs for applications, building relationships with both external or internal contacts, where necessary * Reconcile POs against application submission and operational SAFE data * Co-ordinating Operations to update SAFE, where required * Submit applications with relevant backup data to billing on a timely basis * Management of accrued income (unbilled revenue), attendance of regular review calls with Operations * Preparation of certain applications and submissions for presentation to client and timely invoicing * Resolving and co-ordinating ongoing billing queries * Uploading invoices to customer portals and investigating outstanding unbilled PO's * Key contact for OTC billing team, Operations and client * Provide input files for revenue accrualsProvide cover for other areas within the Commercial Team Qualifications * Previous experience in application processing, manual billing and WIP management would be desirable * Experience of SAFE and SAP desirable but not essential * Good demonstrable interpersonal and communication skills * Be tenacious, i.e. proactively following up on issues and outcomes driven * Experience of Microsoft Excel (Pivots & VLOOKUP essential) * Deadline driven with ability to prioritise workload * Good understanding of day-to-day operations of a Finance department / Order to Cash (OTC) process * Ability to work within a flexible and virtual team structure dealing with key stakeholders at all levels * Good attention to detail and data analysis skills * Ability to adapt to changes and enjoys challenges it may bring Additional Information Role is based on Frimley or home. Qualifications: Previous experience in application processing, manual billing and WIP management would be desirable Experience of SAFE and SAP desirable but not essential Good demonstrable interpersonal and communication skills Be tenacious, i.e. proactively following up on issues and outcomes driven Experience of Microsoft Excel (Pivots & VLOOKUP essential) Deadline driven with ability to prioritise workload Good understanding of day-to-day operations of a Finance department / Order to Cash (OTC) process Ability to work within a flexible and virtual team structure dealing with key stakeholders at all levels Good attention to detail and data analysis skills Ability to adapt to changes and enjoys challenges it may bring Responsibilities: The Key Accounts Co-ordinator is a 12 month FTC. The Key Accounts Co-ordinator is responsible for completing and tracking several periodic applications and related billing activities, both direct to customer and to other divisions within Mitie to strict deadlines. Role is working closely with the Operations; Finance; OTC and R2R teams (UK & Genpact) and client, to ensure that the data and processes that drive billing are continuously reviewed and suitably followed by the relevant personnel Main duties are: Ensure the following activities are delivered timely and accurately to reduce WIP and ensure accurate billing: Application reconciliations: Obtain POs for applications, building relationships with both external or internal contacts, where necessary Reconcile POs against application submission and operational SAFE data Co-ordinating Operations to update SAFE, where required Submit applications with relevant backup data to billing on a timely basis Management of accrued income (unbilled revenue), attendance of regular review calls with Operations Preparation of certain applications and submissions for presentation to client and timely invoicing

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