JLL
,
London, Greater London
Corrigo Platform Administrator
Overview
Job Description
We are looking for a Corrigo Platform Administrator for our Integrated Facilities Management business line. Abo ut JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Location: London Role Purpose This position is responsible for Systems Administration of a Computerized Maintenance Management System (CMMS), facility service request (FSR) system, and account-level reporting. General duties include system configuration, records maintenance for system users, companies, properties, assets, work order scheduling, system/data integrity and auditing. What this job involves * The designated Corrigo Systems Administrator is responsible for overall integrity of the Corrigo system and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. * Manage the JLL Corrigo work order process and systems and associated data platform, as it specifically relates to performance management/reporting and maximizing Corrigo capability. * Manage operations to mitigate operational risk. * Serve as the single point of contact to the account team for all CMMS systems related questions, support issues, and requirements. * Responsible for production of monthly, quarterly, annual and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training. * Responsible for system and user process documention; developing new documentation as required and updates to existing documentation. * Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions. * Support the account team users with general questions and other systems support requests. * Requesting User IDs and passwords for new users via OVID Process * Request system changes via Corrigo Data Governance Process * Provide new user training, advanced user training and new feature training to the account and client staff as required. * Configuration of system notification messages, print formats and other inbound/outbound communication mechanisms. * Develop and deploy inspection forms supporting the building engineering team. Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sound like you? To apply you need to be / have: * Undergraduate degree preferred, or equivalent experience * Minimum 5 years' experience managing CMMS/ work order applications, Performance Management, Data and Analytics * Demonstrated process orientation and data driven skill sets * Above-average aptitude for technology and systems, highly proficient in MS Office * Possess strong written, verbal and people skills * Superior customer service skills and orientation * Ability to maintain professionalism at all times under stressful situations * Ability to plan and manage work under time constraints * Ability to multitask and work without direct supervision * Strong organizational skills and collaborative style needed. * Felony background check and drug test required. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes