Onboarding & KYC Lead

The Onboarding & KYC Lead is responsible for oversight of the day to day running of the Onboarding & KYC functions within Financial Crime Operations. The role holder will work across the E2E customer lifecycle of Onboarding and KYC but also support the wider Financial Crime Operations team’s in Transaction monitoring for Fraud, ML, TF, Sanctions, Peps & Negative media as and when needed. The role will be responsible for ensuring Altery's KYC Framework is in place and meets all regulatory obligations as well as oversight of Operational SLA’s and the relevant resource is allocated to ensure the meeting of these SLA’s. The role holder will work closely with our Compliance team, MLRO, Product and Data teams to ensure a uniform & coordinated approach to creating a safe and seamless compliance operating framework that can sustainably scale with Altery’s rapid growth.

The role

Responsible for providing strategic and operational first line leadership, for all KYC & Onboarding Financial Crime matters including the delivery of a compelling customer experience that meets regulatory needs, is cost effective and within policy and risk appetite.

Responsible for leading the ‘build out’ Altery KYC Framework in conjunction with compliance and ensuring all Operational activities are completed in a satisfactory manner. 

Work alongside the Financial Crime Operations Manager to, plan and implement activities that will support the development of team and individual capability (including expertise in understanding financial crime) demonstrating a positive attitude and leading by example

Act as an escalated referral point and ‘font of all knowledge’ relating to all KYC and Onboarding Financial Crime queries from across the wider business.

Responsible for building out a suite of MI in relation to the KYC process alongside the analytics teams. Including analysis detailing identified frauds and emerging trends while recommending courses of action to mitigate future business exposure.

Establishing robust communication channels and escalation processes with operational business and compliance teams to ensure risks and trends are known by key stakeholders.

Responsible for Operational oversight of all alerts generated by our Financial Crime detection tools are processed and handled in accordance with the alert handling protocols designated by Compliance and within stipulated service level agreements (SLA’s).

Lead the work with Compliance to mitigate risk to Altery in relation to the documented processes/ procedures, this role will also act as a point of Advisory to the business for all matters relating to onboarding and KYC Operations to ensure we remain compliant.

Your experience

5+ years’ experience in Senior leadership of a Financial Crime Operations team through periods of significant change and growth. 

Background & educational qualifications in the following areas are beneficial but not essential; Financial Crime prevention qualifications. 

Experience of leading the build out of a  KYC operational function developing multiple levels of management within the organisation. 

Experience of operating at a senior management level within a large scale complex financial crime KYC operations environment

Strong SME knowledge in Financial crime but specifically in relation to Onboarding & KYC 

Previous experience working within the banking, payments or other high-volume transaction industry;

Experience communicating complex information accurately, clearly, and quickly to all levels of management, regulators, auditors, and third parties. 

Skill requirements: 

Understanding of FCA KYC rules and regulations or equivalent Understanding of risk and control

A positive “can do” attitude with exceptional interpersonal, organisational and communication skills.

A good understanding of all corporate sub types and how they are set up, structured and what documentation is required to satisfy KYC/AML regulations.

Ability to define problems, collect data, establish facts, and draw valid conclusions;

Demonstrated transaction skills that apply across numerous financial products in complex scenarios;

Able to thrive in a fast paced customer first environment with the ability to deliver against multiple priorities and workstreams.

Strong analytical skills and attention to detail with an ability to spot trends and identify unusual patterns of behaviour.