Engineer, Content Supply Chain Systems

Disney ,
London, Greater London
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Job Description

Job Posting Title: Engineer, Content Supply Chain Systems Job Description: * Provide engineering and maintenance support for all underlying broadcast and supply chain infrastructure for international content workflows. * Work with third party support teams to troubleshoot and resolve technology problems. * Act as systems administrator for Media Asset Management, Content Supply chain platforms and other relevant systems, advising on enhancements and workflow development as required. * Effectively log , document and escalate problems and their resolution using core company tools for the management of support tickets * Keep abreast of industry developments and recommend solutions/ enhancements as appropriate * Provide engineering support for hardware and software upgrades and the installation of new equipment relating to projects and new business. * Interface with the Disney IT infrastructure teams to ensure broadcast infrastructure hosted on Disney IT servers are maintained and updated as required. * Manage the spares inventory and ensure stocks of spares are current and accessible * Produce/ update comprehensive and complete documentation for any technical changes or installations including wiring/ cable schedules, workflow drawings and project documentation * Implement and manage an adequate security policy to protect the Disney production technical environment * * Cover for other technical staff for holidays and Sickness as required Req ID: 746396BR City: London Job Type: Full Time Country / Region: GB State/Provice: - Segment: Direct-to-Consumer and International Category: Broadcast Basic Qualifications: * Education to Degree level in a related Electronic Engineering field, followed by selective theory & practical training courses during employment. * Alternatively educated to A level standard with greater than 3 years demonstrable track record in media systems engineering and maintenance. Business: Direct-to-Consumer and International Preferred Qualifications: * A excellent knowledge of current broadcast transmission, studio and post production technology and processes, satellite, cable and terrestrial television systems, IT systems, WEB/ interactive TV technology, content supply chain systems and non-linear broadcast systems including transcoding environments is required * Proven background and experience in the support of broadcast television or post production solutions including cable installation and a detailed understanding of video and audio signal path both digital and analogue. * The post holder will previously have worked in an engineering position within the media industry, and be conversant with a wide range of technical terms, concepts, equipment and procedures relating to the field. * The post holder should possess a high level of organisational ability. * They should be self motivated and clear thinking with the ability to intelligently prioritise conflicting tasks. * Excellent communication skills are essential. The ability to break down complicated technical jargon in to lay persons terms would be an advantage * As there may be times when issues arise outside normal working hours a willingness to be flexible in hours worked is desirable * A high standard of computer literacy. * An understanding of cloud computing and networking would be an advantage * Good communication and presentation skills both written and verbal. * Knowledge and experience in satellite systems, encoding, decoding and MUX solutions are an advantage but not essential * Detailed knowledge of Post Production editing both technically and operationally with emphasis on storage solutions is desirable. Postal Code: W4 5AN Responsibilities: * Ensure that the technical infrastructure and systems are maintained to the highest possible level. * Manage the implementation of technical change and provide technical expertise as required by the Disney LOB's within an agreed change control process. * Ensure all documentation detailing the content supply chain and infrastructure are kept accurate and up to date. * Build a good working relationship with the LOB and Disney services provider staff so that any issues are identified at an early stage and dealt with swiftly. * Effectively communicate with stakeholders

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