34780 - Product Manager

Ministry of Justice ,
London, Greater London

Overview

Job Description

Salary Minimum 52,845 - 71,411 Number of jobs available 1 Detail of reserve list 12 Months Region London City/Town London Building/Site 102 PETTY FRANCE (MOJ) LONDON, SW1H 9AJ Grade Grade 7, Grade 6 Organisation Grade for MoJ A Post Type Permanent Working Pattern Full Time, Flexible Working Role Type Digital Job description We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: Job Title: Product Manager Salary: 52,845 - 71,411 Contract type: Permanent Grade: MoJ Band A Number of open roles: 1 Location: London Hours: 37 hours/week (42 hours incl. lunch) Working pattern: Full time Closing date for applications : 17th June 2020 Interviews: From 26th June 2020 Introduction We design, build and support user-centred digital and technology services for the justice system: services that make a real difference to our staff, members of the public and their families who use them. Millions of people every year interact with our services, and Digital & Technology play an important role in improving access to justice and making that experience much easier and less distressing. We are using digital, data and technology to build capability, work smarter and more efficiently. We want to create a digitally enabled end-to-end justice system which can adapt and respond to changing needs. We were the first digital team in a government department, and the first to deliver an exemplar service, with experts in web development, design, delivery and product management and user research, alongside around 50 organisations, including the courts service and Government Digital Service (GDS). To find out more about us please visit our blog. The Role: Product Managers champion the delivery and continuous improvement of products and define, own and solve problems. They use their knowledge of user needs and business goals to frame problems, set priorities and inform their delivery teams of the continuous improvement. They are responsible for developing the form of the overall vision for the product and engage their teams and stakeholders in the development of that vision over time and manage a product through discovery, alpha, beta and live states. Product managers have a deep knowledge of product management techniques and are developing expert skills. They provide direction and empowerment to high performing, multidisciplinary teams, ensuring return on investment and execution of the vision. Product Managers represent users throughout the delivery process. Product managers support lead and senior product managers. They may line manage associate product managers and support their professional development as well as be involved in recruitment. This can be an 'entry level' role for new product managers who have been working in other digital roles or civil servants with sufficient experience across other competencies. Main Responsibilities Responsibilities include: * Deliver services that meet the Digital by Default Service Standard and are best in class for government, giving the same level of digital experience users expect from daily interaction with the most respected web services. * Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs. * Gather user requirements based on a communicable understanding of diverse audience groups. * Define and get user buy in for product definition and delivery approach. * Create effective, prioritised product descriptions and delivery plans to meet user needs in a cost effective way. * Interpret user research in order to make the correct product decisions, noting that users do not always know what they want. * Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of government digital services. * Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data. * Disseminate an understanding of the digital marketplace, including best practice, costs, suppliers, methodologies and skills to both internal and external stakeholders. * Provide leadership across the organisation in digital, making the case for digital and agile ways of working. * Develop and manage stakeholder relationships within D&T and externally to create buy in for the product. * Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally. * Be actively involved across partner and user communities to promote the department's principles and foster a collaborative approach to solution delivery and engagement. * Provide mentoring and/or line management for team members and colleagues. Capabilities (across the Product Management community) Essent