Logistics Administrator

Symec Technologies ,
Bristol, Bristol
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Job Description

Logistics Administrator Role Reports to Logistic Centre Manager Company Background Founded in 2009, Symec Technologies are a leader in mobile technology solutions for the enterprise clients. Symec provide managed services which may include services such as helpdesk, repair, consultancy and asset management. Connectivity such as voice, data, fixed line and broadband. Symec also own and provide software solutions for scheduling, job allocation and digitisation of processes. A dynamic, ambitious and very fast moving company. Symec operates across 2 offices, 1 in the UK and 1 Poland. HQ is Bristol. Customers in various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services. Role Key Accountabilities * Managing the return of broken devices and booking the device onto the Symec Repair Ticket system (Salesforce) * Closing tickets on the System when devices have been repaired and returned from the Poland branch. * Return fixed devices to customer. * Prepare shipment of faulty devices to send to our Poland branch, including scanning all detail to be shipped to Poland. * Check awaiting PO box, request update from Account Manager. * Original Equipment Manufacturer (OEM) - return broken devices back to original manufacturer. * Exchange and return devices - create a swap out label and send working devices to customers and return damaged devices. * Log all activities by updating the tracking list and cost of daily shipments. * Create labels for deliveries and collections. * Monitor and complete ad-hoc ticket requests. * Accepting goods received and booking them onto the Symec Finance System (Sage 200) * Any other reasonable tasks delegated by the Logistics Centre Manager. Knowledge, skills and experience. * At least a year in an administrative role or similar. * Competent with business systems (ideally Sage 200 and Salesforce) * Basic knowledge of Microsoft Excel * Ability to work well under pressure and to tight deadlines. * Attention to detail, with the confidence to ask for help when required. * The successful candidate will have a friendly, confident personality, good communication Skills, an efficient and organised approach with the ability to work within a team or under their own initiative Role Key relationships * Logistics team *

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