Assistant Store Manager - Molton Brown - East Midlands Pop Up

Kao USA Inc. ,
South Normanton, Derbyshire
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## Overview Molton Brown is Kao's prestige retail omni - channel division that has built up a reputation for being London's bath, body and beauty connoisseurs. Our perfumes, shower gels, body lotions, candles and hand care products blend exotic ingredients with a touch of London eccentricity for bold fragrances and bright colours that stand out on the shelf and each product is still blended in London, our home since 1973. At Molton Brown, we are as passionate about our customer experience as we are about our fragrances. We are now looking to invest in the career development of a new Assistant Store Manager. We are seeking a dynamic and passionate individual with excellent customer service skills and a love of beauty. We are open to applications from those with supervisory or senior sales experience in retail who would like to transition in to a growing luxury brand. You will be supporting the Store Manager with the management and motivation of the team, and actively driving and contributing to the sales and profitability of the store whilst also receiving incredible training opportunities and scope for future progress and development. We pride ourselves on creating an environment where every individual is recognised and your personality can truly shine. As a key team member within the store, you will be able to make a true impact on the success of the team and success of trading as well. This role is being offered on a fixed term contract September 2020 - January 2021 ## Responsibilities Sales and profit * Supports in achieving store sales, KPI's and business profit * Analyse commercial reports to maximise business opportunity * Demonstrates understanding of payroll and controllable costs with working knowledge of P&L reports to increase store profitability * Maximises sales and productivity from knowledge and use of systems * Supports in driving sales through strategic planning and collaboration with the Store Manager and sales team Customer experience excellence * Actively supports in delivering company set targets on customer experience survey * Ensures all customers have an immersive experience in store using FLOW principles and full completion of the digital learning academy * Is a brand ambassador and role model on delivering a customer experience * Coaches and up-skills the team on product knowledge, selling skills and service signatures Leading and developing the team * Motivate store team through communication and coaching to deliver store KPI's * Support and deliver in store training to develop the team and meet the needs of the business * Assist with the recruitment and retention of store team * Assist Store Manager in growing, stretching and managing the team to achieve objectives * Assist in managing the performance on the team Store environment * Achieve and maintain an excellent luxury retail environment through high standards in all areas of the sales floor, product replenishment and the stock room * Plan and organise floor moves and implementation of promotions, to maximise commercial opportunities and to company standard * Ensure consistent delivery of housekeeping and presentation standards throughout the storeEnsure consistent delivery of housekeeping and presentation standards throughout the store Compliance * To be accountable for the adherence and implementation of company policies and procedures * Contribute to the health and safety of others and yourself by following safe working practices * To act in a responsible and positive manner at all times, ensuring that Company codes of practice are adhered to __ Additional duties * To carry out any other duties that is reasonably requested * To support in other Molton Brown locations when the business needs dictate ## Qualifications * Minimum of 1 year retail management experience * Experience within the fragrance or beauty environment desirable * Flexibility in working arrangements to suit business requirements * Ability to travel within reasonable distance if required to support other locations and attend business meetings * High level of personal grooming standards Please note that due to the number of applications we receive, we are unable to commit to returning back to you as to the status of your application. Unless you hear from us within 2 weeks, please assume you have not been successful and please accept our best wishes for you and your job search. We appreciate your interest in Molton Brown. Job ID Number:: 2020-5581 Brand: Molton Brown City, State: South Normanton, DBY Country: United Kingdom

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