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Co-operative Group Limited
,
Harpenden, Hertfordshire
Customer Team Member - Home Delivery Driver
Overview
Job Description
Customer Team Member - Home Delivery Driver Location: 130 Southdown Road, Harpenden, AL5 1PU Pay: 9.00 per hour & amazing benefits Contract: 21 hours per week regular overtime, part time, permanent This role includes delivering shopping back to customers' homes, so you'll to hold a full UK driving license and ideally have 3 years driving experience Working pattern: 3 to 4 varied shifts per week including late evenings (store closing) and weekends, to be discussed at interview Working as a customer assistant (Home Delivery Driver) is more than stacking the shelves. Our stores are a huge part of the community and everything you do will be focused on providing a great service to our customers and members. Whether that's working early mornings in our in-store bakery, during the day on the shop floor, or working late evenings to help close the store, every customer assistant can expect to do something different every day. What you'll do as a customer assistant (Home Delivery Driver): deliver customers shopping back to their home in friendly, helpful and personal way take time to listen and confidently resolve customer queries prepare, present and handle all store products (including packaged meat and age-restricted items) make sure the shop always looks its best by keeping it clean and tidy work in a fast paced environment on different tasks throughout the day promote Co-op membership and make a difference in your community Being a customer assistant (Home Delivery Driver) would suit people who have: a full UK drivers licence with 3 years' experience a real passion for customer service great communications and listening skills the ability to work as a team and achieve team and individual goals an enthusiastic approach to work and a willingness to support your colleagues when the store gets busier the flexibility to work a range of shifts to support the opening times of the store Why Co-op? As a Co-op colleague you'll do work that matters in an organisation where principles are just as important as profits. You'll also get a package that includes: a competitive rate of pay premium rates for any hours worked before 6am or after 10pm and if you work on a public holiday (not including bank holidays) flexible working times, as well as regular overtime 10% discounts on all food products, including 20% on own brand at payday weekend discounts on other Co-op products and services a pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. Please note that we can only accept candidates who have a full valid UK driver's license with ideally a minimum of 3 years' experience due to our group transport policy. As a convenience retailer, our stores are open for when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability and will help make sure our stores are always fully staffed for our customers and members. During your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.