Inbound Customer Service Agent
St. James, Barbados View Company Profile
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Job Type: Full-time |
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Contract Type: Permanent |
Our client is looking for an Inbound Customer Service Agent:
Responsibilities:
- Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs
- Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner
- Maintain expert-level knowledge on the features and business applications of the company's product line
- Performs other related duties as required
Requirements:
- Minimum high school certificate and/or a HEART Certification or equivalent.
- Minimum of 2 to 3 CXC subjects including English.
- Prior experience in the Call Center Industry would be an asset.
- Requires an excellent telephone and personal demeanor.
- Must have excellent organizational, written, and oral communication skills.
Posted 6 months ago.