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Caribbean Careers,
St. Ann, Jamaica
View Company Profile
Customer Support Agent
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Job Type: Full-time |
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Contract Type: Permanent |
Our client is looking for a Customer Support Agent:
Responsibilities;
- Ability to effectively communicate his/her thoughts in a well-organized understandable manner.
- Demonstrates clear and polite written and oral communication.
Technical Skills- Ability to set expectations and deliver information in a positive and articulate way.
- Solves routine problems effectively, gathering the information necessary from the customer.
- Ability to adapt to changes. (Working on different teams, line of businesses, sites/locations,
- Provide appropriate follow up which may include outbound calls.
Requirements:
- Minimum 3 CXC passes or equivalent qualification preferred or a combination of experience
- Related skills and the ability to pass internal assessments
Posted 5 months ago.