Logistics Customer Service

Our client is looking for a Logistics Customer Service:

Responsibilities:

- Respond to customer inquiries (via telephone, email, social media and other mediums according to assigned team requirements)

- Provide exceptional service to customers during each interaction

- Address customer concerns and inquiries

- Provide services to customers as required by company standard operating procedures

- Properly document each customer interaction according to company standard operating procedures.

Requirements:

- Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience 

- Customer Service experience in a call center or similar business environment is preferred but not a must.

- Must be able to type a minimum of 25wpm or more

- Must be able to work ANY Full-Time Shift including weekends and holidays

- Must be able to submit to a Criminal Background Check and Drug Screen

- Must have a bank account with an established Commercial Bank