Program Manager, Local Insights

Facebook ,
London, Greater London
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Job Description

**Intro:** Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started. **Summary:** As a Program Manager, Local Insights you work to create and scale testing programs which enable teams to easily gather insights from international markets. You will be the internal advocate for people worldwide ensuring Facebook feels local for people around the world. It involves working with a wide range of teams and vendors around the world to drive the development of products and features that work well in diverse environments and are locally relevant. The ideal candidate is able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. A Program Manager, Local Insights is an expert in problem-solving and multitasking, while building long-term relationships with partner teams. This role requires project management experience and broad knowledge of functional testing's impact on product design and development. Excellent communication skills, experience managing complex logistics, and a highly organized approach are mandatory. **Required Skills:** 1. Manage tests end to end in coordination with product teams and testing vendors. 2. Track and move testing initiatives forward that have multiple stakeholders and many moving parts. 3. Create flexible processes that meet team needs and help keep the team working efficiently. 4. Communicate issues related to staying on schedule and propose solutions to remedy the issue. 5. Find efficient workflows that deliver a locally relevant user experience without slowing down the engineering process. 6. Ensure that language and local market requirements are understood and supported from a technical perspective. 7. Evangelize local insights best practices and standards internally - raise awareness with and educate the Facebook engineering community. 8. Proactively raise issues for the growing team before they become a problem. 9. Serve as a dependable point of contact/link to cross-functional teams. **Minimum Qualifications:** 10. 2+ years of experience as a producer, project manager or program manager with a background establishing systems, supporting teams, and developing relationships. 11. Experience operating independently, being detail-oriented, and delivering results in a highly organized manner. 12. Experience in a fast-paced environment that requires independent time management, task prioritization, experience identifying problems and working towards solutions. 13. Experience processing and analyzing data sets, and interpret them to make business decisions. **Preferred Qualifications:** 14. BA/BS in engineering, computer science, psychology/sociology, related field or equivalent experience. 15. Knowledge of additional languages (other than English). 16. Experience with relevant technical i18n concepts and practices. 17. Experience working with product, engineering, design, or cross-functional teams. 18. Experience managing, running or planning A/B tests. 19. Competitive Salary including the following benefits apply: 20. Medical Benefits 21. Dental Benefits 22. Vision Benefits 23. Life Assurance 24. Childcare Benefits 25. Gym Benefits 26. Transport benefits 27. Laundry Benefit 28. Posting date - 8th June 2020 29. Closing date - 7th July 2020 **Industry:** Internet

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