Product Features
Blog
Contact Us
Sign In
Wilko
,
Gorleston-on-Sea, Norfolk
Customer Service Assistant Level 1
Overview
Job Description
We love our customers. They're just like our in-store Merchandisers - people who want to get on with stuff, get things done and get hands-on too. That's why they come to our stores to find everything they need, in the perfect place. As an in-store Merchandiser, you'll make sure that happens every time as part of a growing business that's as ambitious as you are. Taking huge pride in what you do, your role as Merchandiser will be all about making sure every customer has every item on hand. Looking at the store layout, this will involve helping to ensure each area of the store is stocked, rotated, clean and looking its best. Thanks to your warm, friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Of course, we don't expect you to know Wilko inside and out. Which is why we train and develop our Merchandisers to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, an eye for detail, the motivation to learn and a real passion for helping people - no matter what they need from us. At Wilko we love nothing more than helping our customers to get stuff done - and supporting our people to grow their skills and career too. With progression opportunities, brilliant training and a great set of benefits, it's your chance to help shape where our business and your future goes next. If you value hard work, having fun and can help us to create a happy store that people love to visit, you'll be well-rewarded for it. You'll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years' service, a pension scheme, apprenticeship schemes, and team member and family discounts of 20% plus much more.