Desktop Support Engineer

Unisys ,
London, Greater London

Overview

Job Description

We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently. Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making a positive impact on enhancing the quality of life to help make this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us! ## Learn more about Unisys and our key solution offerings: Unisys, Stealth , CloudForte , Intelliserve What success looks like in this role: Essential Experience: * Provides support for software, hardware and networking support for desktops, laptops and servers * Provides maintenance and support on legacy products * Supports Core, server products * Performs disk replacement on enterprise storage products * Installs and maintains PCs and associated software, networks, servers and peripherals * Supports network products from operational and maintenance perspectives * Performs installs, moves, adds and changes as required * Tests and certifies PCs, networks, servers and client approved applications * Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system You will be successful in this role if you have: Preferred Skills: * Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience. * A+ certification * Specific Manufacturers certifications as required. I.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. CompTIA, and Network+ * Troubleshooting software and hardware problems * Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability. * Ability to test and certify PC, networks, servers and client /Unisys approved software applications and associated peripherals * Posted 30+ Days Ago * Full time * REQ509250