Desktop Technician

Berkshire Healthcare NHS Foundation Trust ,
Reading, Berkshire

Overview

Job Description

What's special about this opportunity? Berkshire Healthcare NHS Foundation Trust can provide you with a dynamic, people-centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control, following our philosophy of enabling people to reach and maintain their optimum level of health and wellbeing. We value our employees and put people first. As a Global Digital Exemplar, we will provide you with an excellent working environment that has just been recognised as having a 'Outstanding' rating overall, having being an 'Outstanding', well-led, organisation, and having an 'Outstanding' Older Adults Community Mental Health Team in our latest CQC inspection, which found that: 'There was a clear vision, underpinned by a set of values that were well understood by staff across the trust.' Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel. We are pioneers in compassionate leadership and Quality Improvement, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most. About you: Responsible for the provision of onsite, mobile and remote technical support within a given locality to Berkshire Healthcare Foundation Trust employees based within Berkshire in accordance with Service Level Agreements. Support will be given primarily on desktop hardware and software application problems. However, areas of support will include the remote management of IT equipment, hardware and software installations and configurations, and guidance to a client base of approximately 5,000 users. What's next? If you share our passion for people and the dedication to excel, we'd love to hear from you. We are happy to answer any questions that you may have. Please don't hesitate to call Pierrette Lloyd on 0788 078 6101 or email: Pierrette.Lloyd@berkshire.nhs.uk who'll be delighted to help. In addition to a competitive salary, as a valued member of our team, you will receive generous annual leave, have access to a car salary sacrifice scheme (available to all permanent staff over the age of 21), support with childcare and, as a respected member of the NHS, discounts from high street retailers and restaurants. We'd love to welcome you to our warm, friendly team, who want to help you to make your career reflect your ambitions. Employment Type: FULL_TIME