ADM Delivery Manager

Ericsson ,
Reading, Berkshire

Overview

Job Description

At Ericsson, you can be a game changer! Because working here isn't just a deal. It's a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of societys most complicated challenges, enabling you to be 'the person that did that.' We've never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. **Are you in?** ## Our Exciting Opportunity The Application Development & Maintenance (ADM) Delivery Manager shall take ownership of the customer relationship responsible for ensuring the accurate delivery of Services as specified in the ADM contracts & frame agreement services. Manage the scope of the service contract with the customer according to agreed time, cost & quality requirements, Contribute to P&L of the business dealing with single ADM contracts and agreement services. Seek & identify new opportunities and make continuously cost efficiency. ## Responsibilities; * Manage IT & Tools Operations * Delivery Assurance and Governance * High Performance delivery * Risk Management * Sprint Capacity and Velocity Management * Supplier Management * High Performance IT Measurement * Backlog and Quality Management * Continuous Service Improvements * Resource and Service Management * Procurement and Stakeholder management ## To be successful in the role you are * Demonstrated ability: Telecom, OSS, Cloud, Automation, Service Assurance, Service Fulfilment, Service Management and security * 8+ years experience in IT & Tools Assurance manager roles * Demonstrated experience successfully leading operation delivery * Experience in DevOps, CI/CD/CT and Automation * Lead and resolve delivery dependencies between project delivery teams * Drive adoption and focused adherence to quality-oriented development practices (WoW), including Continuous Integration, Automated Unit Testing, Code Reviews, etc. * Implement and utilize key delivery metrics to manage and guide team * Facilitate release planning readiness, vision, backlogs, facilities and planning events. * Facilitate daily Scrum of Scrums, program retrospectives and system demos * Work with System Architects, Product Owners, Business Owners to ensure execution alignment * Drive program level continuous improvement via inspect and adapt workshops * SAFe Program Consultant certification strongly preferred * Familiar with RAN OSS platform interfaces/technology ## What's in it for you? With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, outstanding career development and training programs to provide an empowered career in a connected world. ## What happens next once you apply? Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson su