Meetings Management Specialist

Bristol Myers Squibb ,
Chester, Cheshire

Overview

Job Description

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis. Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results. Our Bristol-Myers Squibb Events & Meeting Centre of Expertise (EMCoE) team in Uxbridge are currently recruiting for an experienced Meetings Management Specialist. The successful candidate will be responsible for facilitating Meetings & Events for Health Care Professionals, venue contracting, coordination of invitations, travel logistics, material preparations, and budget management from event initiation through execution and close out. POSITION PURPOSE: Pharmaceutical Meetings Management is one of the fastest growing capabilities. The Specialist role in the Events & Meetings team proactively ensures that the needs of the business are met through strong, engaged collaboration with our Healthcare Professionals (HCPs), Commercial, R&D and Medical colleagues. They are an expert on the end to end Health Care professional transactions and meetings management process. Close alignment to the Commercial Business within the local market is crucial in addition to supporting training and resources specific to Meetings Management across the multi-disciplinary team. The Specialist will be expected to support the implementation of key projects associated with the Events and Meetings Management Centre of Expertise (EMCoE) team and lead on smaller scale projects where appropriate. The role will provide multiple opportunities for process simplification, innovation and personal development. Efficient meetings management and speed with HCP payments by the EMCoE team will enable incremental business performance through empowerment of the team to simplify processes, technologies and develop local innovative solutions that will enhance the overall customer experience (both internal and external) at BMS meetings and events. By demonstrating a strong value proposition to the Commercial business EMCoE will be able to deliver sustained long term operational cost savings without compromising efficiency. MAJOR DUTIES AND RESPONSIBILITIES: * Acts as an expert facilitator of Meetings & Events with respect to Health Care professionals, venue contracting and coordination of invitations, travel logistics, material preparation and budget management from event initiation through execution and close out. * Accountable for own actions contributing to the execution of all events, in accordance with BMS Standard Operating procedures (SOPs) as well as statutory compliance requirements for the local market. Conducts due diligence across all activities * Develops and maintains strong relationships across the matrix environment, building alignment and strong communication with multiple internal and external stakeholders * Collaborates with other experts including the Meetings Management Business Partner, Strategy and Ops, Legal & Compliance, Global Expenditures, , Global HCP, Congress & Meetings Management, and Business control, seeking advice where appropriate * Proactively seeks opportunities for process simplification, seeks input and engages the support from multiple stakeholders * An expert facilitator on contract management, advising stakeholders on the HCP contracting process within the local market and simple cross border activities. * Supports driving the strategy for continuous improvement with standardization, automation and process simplification. * Responsible for ensuring speed with escalation and resolution of issues relating to meetings management and HCP payments * Supports the meetings Management Business Partner with implementation of training in both the local market and cross border, supports the development of training materials and maintenance of local market SharePoint site. KNOWLEDGE, SKILLS and COMPETENCIES: Education/Experience: * Insight and experience of having worked in a sales/marketing environment or experience in a commercial customer facing role with a minimum of 1-2 years' experience * Business or technical undergraduate degree or recognised professional qualification * Experience of leading and managing small to medium scale projects with complexity * Experience in Contracting, HCP Payments, Event Management in the HCP transactions area * Has a comprehensive understanding of internal compliance processes and external statutory code requirements across the local market, including transfer of value reporting in relation to HCP meetings and transact