Associate Director, Test Automation Services

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis. Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results. Bristol Myers Squibb is a global biopharmaceutical company committed to transforming patients' lives through science. At the core of that mission are the talented individuals who contribute their "unique" skillsets to help us drive innovation and deliver truly life-changing drugs for our patients. As we continue to pursue that mission, we're looking for talented professionals like you to join our team. What unique gene will you bring? Automated Application Services, Test Automation Services, Associate Director role leads the delivery of key testing projects, adherence to best practices, compliance with IT initiatives, and management of development and testing software tools. The individual brings an excellent background in the management of outsourced service providers in delivering IT solutions and is a self-starter and passionate about quality delivery. The role ensures coordination with validation, agile, DevOps, project management, and security organizations within projects. It also contributes towards the automated testing roadmap and strategy by collaborating across areas. This role leads an outsourced team of over 100 members from multiple service providers with practical experience in test planning, designing, and execution. Key Roles & Responsibilities. + Testing leadership - take direct ownership of critical test projects and drive the service providers to successful completion; approximately 5 to 10 large- and enterprise-scale projects per year. + Governance - partner with IT Quality Assurance/IT Quality Management, Agile COE, Cloud and DevOps, and platforms/business application teams to establish and enforce testing best practices. + Coordinate multiple service providers for software testing (100+ resources), monitor work intake, ensure proper protocols followed for creating and delivering estimates. + Software development and testing tools - manage license renewals/growth; establish and lead User Groups with key tool users; develop and lead roadmap/strategy; coordinate user training. + Lead the Autism2Work initiative within testing - help determine models to integrate within BMS IT testing; monitor progress and define/facilitate improvement actions + Implement measurements to determine test effectiveness, testing efficiency, and the overall quality of the service providers and their testing delivery. Key Skills/Experience/Education/Certifications + 10+ years experience in IT within pharmaceutical, healthcare, or financial industry. + Autonomous and self-directed + Strong leadership skills + Ability to collaborate with IT, business, and partners/vendors + Expertise in analyzing information, critical thinking, and written and verbal communication skills + Ability to use structured problem solving and available tools to evaluate problems, identify root cause, create action plans, assess impact, and improve intake processes quickly. + Thorough understanding of service provider consumption and demonstrated ability to capture requirements, establish a framework, and leverage best practices to analyze and improve current processes. + Strong communicator via all media: collaboration technologies (Yammer, Teams, SharePoint, Skype, etc.) and presentations - written, emails, verbal - with a wide variety of audiences + Relationship/Service provider management - Manage a large delivery team to outcomes-based results + Ability to understand the long-term and short-term perspectives of situations + Experience in leading teams and taking ownership of deliverables + Experience with Agile, DevOps methodology and familiar with cloud-based solutions. + Experience and desire to work in a global delivery environment Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives. Data Privacy Link We're creating innovative medicines for patients fighting serious diseases. We're also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference. Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receiv