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Nutanix
,
Manchester, Greater Manchester
Systems Engineer/Presales Public Sector - UK North
Overview
Job Description
Who are our employees? We're an eclectic group of 5,000+ dreamers, believers and builders, operating in over 40 countries. We're Hungry. Humble. Honest. With Heart. The 4H's: these are our core values and the DNA of our company. They help drive our employees to succeed, to strive to be better, to learn from every experience. Our employees are encouraged to have spirited debates and conversations and to think with a founder's mindset. This means we're all CEO's of the company and, as such, make the best decision every day that aligns with our company goals. It's through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market. Who are we in the market? Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Learn more about our products at www.nutanix.com or follow us on Twitter @Nutanix . Brief Description The Senior Systems Engineer (SSE) is a customer-focused technical sales professional that provides pre-sales consulting, technical guidance, and hands-on assistance to customers and Nutanix channel partners. The SSE teams and collaborates with Nutanix sales teams to recommend and design effective and appropriate customer solutions based on Nutanix offerings. Description Job Summary The Senior Systems Engineer (SSE) is a customer-focused technical sales professional that provides pre-sales consulting, technical guidance, thought leadership and hands-on assistance to customers and Nutanix channel partners. The SSE teams and collaborates with Nutanix sales teams to recommend and design effective and appropriate customer solutions based on Nutanix offerings. The SSE acts in a consultative fashion and is looked to as an expert in his/her field by the Nutanix sales teams, business partners and customers. Our System Engineers work as part of a sales team, working with one Account Executive focused on a defined list of accounts across public sector. As a team you have the opportunity to build your franchise, working alongside your colleagues in services, support and marketing to deliver customer success. At Nutanix we are proud of our NPS score, consistently achieving over 90 by the focus all our teams have on customer satisfaction. We are looking for passionate individuals who want to be part of one of the most exciting and visionary companies in the market where everyone is obsessed with our core principles of being honest, humble and hungry. Responsibilities: * Articulate the features and benefits of Nutanix solutions and products. * Understand the customer's business drivers and how to map these to a Nutanix solution. * Provide technical leadership in the Requirements Discovery, Solution Development, and Solution Proposal stages of the opportunity sales cycle. * Provide channel partner enablement for selected channel partners in defined territory to include: regular product and solution updates, customized workshops, SE shadow program, and any other required tasks to enable partner to perform independent pre-sales support for small-to-medium size opportunities. * Perform product demonstrations and presentations in support of company road show's and events. * Manage, monitor, and/or perform solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners. * Perform technical account management and act as an interface between the sales/pre-sales account teams and technical staff by monitoring and managing technical issues to conclusion, including any required management escalations required to resolve technical issues. * Act as interface to Product Management to monitoring and manage feature requests and product roadmap issues to conclusion, including any required management escalations required to resolve related issues. * Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering. Requirements: * Has proven customer facing skills at both the C-level and line management level. * Has experience working in public sector, preferably from both technical as well as presales perspective. * Be technically strong enough to establish credibility with technical leaders and seen as providing thought leadership. * Technical experience with virtualization technologies, data center consolidation, software sales, software defined storage, hyperscalers and hybrid cloud highly desirable.