Systems Engineer (Tech 2)

iomart ,
Manchester, Greater Manchester
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Job Description

Salary: 18,000 - 24,000 DOE There has never been a more exciting time to become part of the iomart family, is it time for you to join us? Currently in our 22nd year, the iomart Group continues to go from strength to strength. Within the last 12 months we have reached record numbers in both revenue and headcount, achieving annual revenue of 100 million for the first time since our conception and growing our team to over 400 employees. But we're not finished yet. Over the next five years we have ambitious plans to double the size of our business, increasing our annual revenue to 200 million, and we need the best talent the industry has to offer to help us achieve this. Due to our continued growth we are currently looking for 2nd Line Systems Engineers to join our team based within our LDeX datacentre in Manchester. As a 2nd Line Systems Engineer you will be responsible for resolving a wide range of customer issues and escalating support requests where necessary to ensure that queries are resolved in line with agreed SLAs. Within the role you will also be required to complete a variety of tasks including managing and maintaining monitoring queues for both iomart and infrastructure alerts, server configuration and network support, managing back-ups, and supporting tasks in a datacentre environment. These tasks will include Cat5e/6 and Coax cable installations and testing, single mode and multi-mode fibre installation and server and rack installations. If you have a passion for technology, want to work for a business that provides a range of development opportunities and are looking for the next step in your career we would love to hear from you. + Exceptional technical customer support or Helpdesk experience + Ability to take ownership of problems and their solutions. + Organised, reliable and highly motivated with great interpersonal skills. + A can do attitude and first class communication skills + RHCT and an MCSE/MCSA Server 2008/2012 qualifications are desirable, however, minimum skills required from applicants are Unix, Windows and/or Linux 2nd line administration skills + Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts + Flexible Benefits scheme allowing you to select the benefits that suit your needs + Supported training and development to help you progress within your career + Competitive salary + Holiday Trading Scheme - buy or sell part of your annual leave allowance + Travel Loans - unsecured interest free travel loans to assist employees + ShareSave/SAYE - buy shares in the company at a discounted rate + Day off on your Birthday + Long service benefits - additional annual leave and access to private healthcare + Snacks, drinks and fruit all day every day + Breakfast on us every day including a hot roll on Fridays + Lunch on us once a month ID: 2020-1068 External Company URL: Street: Unit 6 Waterside

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