K.B.C. Associates Limited
,
London, Greater London
Luxury Travel Consultant
Overview
Job Description
A leading luxury travel company are looking for an experience travel consultant who has the ability to sell and create bespoke and tailor-made itineraries for their high-end clients. As a Travel Consultant, your responsibilities will involve: * Follow up with in-bound leads promptly, building and planning own pipeline of sale to achieve targets. * Interacting with clients to determine their specific travel needs while building rapport and trust. * Convert enquiries into sales by tailoring a package specific to the client's requirements * Actively seek to improve the level of service offered to clients with a commitment to go the extra mile to exceed expectations. * Develop and maintain a relationship with clients through focused account management. * Creating bespoke travel itineraries and competitive quotes. * Maximising profits through negotiated rates. * Achieve and exceed sales performance targets against KPI's * Take ownership and accountability of work ensuring 100% booking accuracy. * Demonstrate willingness and flexibility to assist other departments with customer queries. * Manage your sales pipeline and booking using our CRM and reservations system. The Ideal candidate will have the following: * Dynamic and energetic with a passion for world travel. * 2+ solid years worldwide travel industry experience specialism in Caribbean, South America destinations including Africa, Asia, Indian Ocean and Middle East advantageous * Experience selling cruises * Excellent travel sales technique supported by evidence of previous performance * Be ambitious, perceptive and passionate about building a career in travel industry. * Have a proven sales record preferably in the tour operating sector. * Have an established record of working in a target driven sales environment. * Have the ability to multi-task with excellent verbal and written communication. * Competency of IT systems such as MS Office; Word, Excel and Outlook * Have a working knowledge of Amadeus and Dolphin. Responsibilities: A leading luxury travel company are looking for an experience travel consultant who has the ability to sell and create bespoke and tailor-made itineraries for their high-end clients. As a Travel Consultant, your responsibilities will involve: Follow up with in-bound leads promptly, building and planning own pipeline of sale to achieve targets. Interacting with clients to determine their specific travel needs while building rapport and trust. Convert enquiries into sales by tailoring a package specific to the client's requirements Actively seek to improve the level of service offered to clients with a commitment to go the extra mile to exceed expectations. Develop and maintain a relationship with clients through focused account management. Creating bespoke travel itineraries and competitive quotes. Maximising profits through negotiated rates. Achieve and exceed sales performance targets against KPI's Take ownership and accountability of work ensuring 100% booking accuracy. Demonstrate willingness and flexibility to assist other departments with customer queries. Manage your sales pipeline and booking using our CRM and reservations system. The Ideal candidate will have the following: Dynamic and energetic with a passion for world travel. 2+ solid years worldwide travel industry experience specialism in Caribbean, South America destinations including Africa, Asia, Indian Ocean and Middle East advantageous Experience selling cruises Excellent travel sales technique supported by evidence of previous performance Be ambitious, perceptive and passionate about building a career in travel industry. Have a proven sales record preferably in the tour operating sector. Have an established record of working in a target driven sales environment. Have the ability to multi-task with excellent verbal and written communication. Competency of IT systems such as MS Office; Word, Excel and Outlook Have a working knowledge of Amadeus and Dolphin.