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Mondosol
,
London, Greater London
Local Partner in London, UK
Overview
Job Description
Company Description About us: Mondodol need a winner that can help in expanding the property portfolio internationally, sending messages, presentation, call or drop-in, taking care of on boarding and being accountable. More info here Welcome to Mondosol - nice to meet you! We're doing something no one has ever done before and we need your help. Mondosol offers an Educational Travel experience , with a combination of tours, site visits and learning opportunities. Mondosol is a business model that's improving the $500bn hospitality industry. We have scaled rapidly in just three years to be the Hospitality leader with international teams in major destinations - Venice, Milan, Rome, Malta, Malaga and Canary islands. Mondosol was featured by the Italian newspaper Repubblica and ranked #3 in Airbnb Italy by Confederalberghi and #21 by StartUp Ranking. We're improving over 250 accommodations working together with people to create the best experience. Job Description Mondosol gives preference to people who live and can manage properties in the immediate area. A person responsible to provide assistance and information to owners and guests in the area. This person is responsible for the acquisition and management of new owners of housing, the organization and the implementation of a program to bring tourists to have a successful experience in accordance with Mondosol standards of hospitality. You will not be required to work in an office, but must have the Internet, PC, mobile phone and car. You need to be a winner, hungry and willing to go the extra mile. You have the vision and are going to make it. You can do it. Qualifications Primary responsibilities: * Visit the hotels, b&b cottages or other relevant accommodation in the area. * Support Mondosol.com - for the strategy of the availability and the supply of hotels, b&b cottages or other accommodation in the area. * Create or participate in creating a new account for an accommodation owner. * Check the cleaning and arranging a gift basket, every time guests are required to check-in. * Manage the house keys to be delivered to guests at check-in. * Responsible to receive tourists in the accommodation or at the airport if requested by Mondosol. * Responsible for detailed control at the checkout and report any issues concerning damage or theft directly to Mondosol. * Offering personal concierge services, personally, or with a personal concierge who is available to make dinner reservations and arrange excursions. * Offering maid and cleaning services, with local service providers negotiating discounted rates for Mondosol clients. This includes maid and cleaning services. * Offering access to a personal chef and food delivery services. You can find a local chef who is available to cook for our guests as needed. Alternatively, you can contract a food delivery service, which will get take-out from any one of the local restaurants, providing something like room service. * Offering access to massage and spa services. You may secure a contract with one or more local spas to offer services to our guests at a slightly discounted rate. Alternatively, you may find a local masseuse, aesthetician, and nail technician, so you can offer massage and spa services at home. * Offering all the educational information provided by Mondosol such as recreational and cultural activities. * Available on the phone and in person in case of emergency to solve any problems that may occur during the stay of tourists, ideally within 15 to 20 minutes. * Someone who understands the role of home staging, professional photography and videography. * Communicate effectively, both orally and in writing, with guests on a regular basis. * It assumes responsibility for meeting the performance targets at the corporate level for any tourist / student. * Demonstrate results in the proper work with tourists / students. * Participates in training and online presentations. * Responds to professional obligations through work habits such as meeting deadlines, timing and coordinators. * Performs the duties and responsibilities assigned by a superior. * All job responsibilities are likely to have performance goals and / or objectives set as part of the annual performance planning process or as the result of an organizational planning. Additional Information In your proposal, please share a brief summary of your experience, including a one-minute audio self-introduction. Apply for the internship here: Make sure to check our website and social medias. Qualifications: Primary responsibilities: Visit the hotels, b&b cottages or other relevant accommodation in the area. Support Mondosol.com - for the strategy of the availability and the supply of hotels, b&b cottages or other accommodation in the area. Create or participate in creating a new account for an accommodation owner. Check the cleaning and arranging a gift basket, every time guests are required to check-in. Manage the house keys to be delivered to guests at check-