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Arcus FM
,
London, Greater London
M&E Service Emprover
Overview
Job Description
M&E Service Improver (Lighting) Field Based - London Area 45 hours, 1 in 4 Call out, 1 in 4 Saturdays (Included in salary) A bit about us: Arcus is driven by over 4,000 people. We bring together the unique skills, knowledge and experience that our clients really value. Our behaviours are aligned to encourage our people to share ways of doing something better, saving time, effort or money. It is not just what we do that makes us standout, it is how we do it that makes us truly different, that, coupled with our core values - Do it SIMPLY , Do it WELL , Do it WITH PASSION which underpin everything we do. Your new role: You will carry out planned and reactive Lighting maintenance tasks safely and to an agreed standard within a defined portfolio of stores to a required Service Level. You will provide a first line response to all emergencies during normal working hours and out of hours when on call What you'll be responsible for: · Lighting reactive and planned maintenance. · Be available when on call to ensure effective response & resolution to satisfy customer needs and escalating where appropriate · Lighting maintenance including fault finding and repairing traditional florescent and LED fittings · To sponsor and complete Lighting surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations · Ensure parts and materials are ordered in a timely manner through company processes · To order and fit parts or components as prescribed by company procedures · Able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary · To actively support colleagues building a teamwork approach e.g. - supporting with training and up skilling of apprentices and communicating regularly and assisting when required To be successful in this role you will have: Specific Qualifications: · Full UK driving licence · C&G electrical qualifications or equivalent · 17th Edition AMD3 Experience · Lighting maintenance experience including the ability to fault find and repair · Significant experience ideally gained in retail environment · Awareness of budgeting of parts and material usage Other Factors · The post holder must be able to work flexibly, as determined by business requirements, including weekend working on a rota basis or being on an on-call rota · Due to this role being field-based / mobile having a UK driving licence is essential In addition to a competitive salary Arcus employee can enjoy 25 days annual leave + bank holidays, a generous contributory pension scheme of matched contributions up to 6%, gym discounts and life assurance. At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation.