Financial Crime Planning Manager

The ‘Financial Crime planning Manager’ will join Altery at an exciting time due to the growth plans

we have as a business and the scale up of the Financial Crime Operations team. The role holder will

be responsible for leading all activities in relations to workforce and demand planning. This will

include activities such as building the process in which Altery calculates the necessary resource

models using company demand levers, developing shift patterns for all teams to ensure that we have

24/7 coverage across Financial Crime Operations and ensuring we have rigour across all our resource

and demand planning processes.

The role holder will work closely with our Compliance team, MLRO, Product and Data teams to

ensure a uniform & coordinated approach to creating a safe and seamless operating framework that

can sustainably scale with Altery’s rapid growth.

Responsibilities and Duties:

● Lead the process of calculating the resource needs for Delivery Operations (looking at the

number of riders, pickers, and ad hoc store staff)

● Lead the continual improvement of our forecasting ability to enable us to accurately have

enough resources per shift (while balancing the impact on the overall Cost Per alert)

● Lead the development process of uploading shift patterns on to our scheduling/workforce

management tool

● Support the wider Data/Business Intelligence Team, where required to ensure we have the

correct data feeds to enable accurate and sustainable planning.

● Own any Workforce planning process and work across Financial Crime Operations to deliver

against the current annual plan and budget

● Provoke interest and identify some quick wins with short term workforce decisions.

● Propose opportunities to further standardise, simplify and automate the

approach/systems/software across the process wherever possible

● Work with, and understand, the interfaces between OE, People Analytics and senior

stakeholders (within HR, Finance and across the enterprise)

● Build relationships and a narrative around the importance and benefits of workforce planning

● Work with senior leadership to define the Workforce Planning business priorities and build

the end-to-end next generation process

● Build a framework, or conceptual model, for deepening the involvement of HR in workforce

planning decisions

● Lead the development and piloting of workforce planning solutions in key business units

Experience & Knowledge

● 3+ years experience in leading the resource & demand planning across a large scale

organisation within Financial Services

● Background & educational qualifications in the following areas are beneficial but not

essential; Computer Science, Mathematics & Economics

● Experience communicating complex information accurately, clearly, and quickly to all levels

of management, regulators, auditors, and third parties.

● You are extremely knowledgeable & experienced with Excel/ Google Sheets

● Extensive knowledge & experience in developing shift patterns within a growing team

● You have experience monitoring shift uptake and methods to improve shift uptake, including

ad hoc bonuses to attract uptake

● You have experience monitoring the use of roles and understanding when roles become

obsolete

● You have experience of finding ways to utilise staff to increase uptake/ utilisation

● Able to present results and findings to senior stakeholders

Skill & Competencies

● Excellent communication skills

● A logical and analytical mindset, who uses initiative to apply curiosity and find answers and

solutions.

● Knowledge of or an interest in workforce skills, skill development, personal development,

career paths, internal mobility, the future of work would be advantageous.

● Working knowledge of workforce management systems

● Proven ability to understand, evaluate and resolve problems

● Able to work under pressure

● Strong organisational skills and the ability to multi-task

● Able to work under own initiative