Outbound Supervisor

Hermes - The Parcel People ,
Southampton, Hampshire
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Job Description

As a business, Hermes is driven by our four values of Do the right thing , Dare to be different , Strive for more and Be Customer Obsessed . We run our business by these values and they are reflected in all of our roles. Job purpose: Our Outbound Process (Night Shift Warehouse) Supervisor is a key role working with our Night Shift Manager to ensure the smooth running of the Night operation in our Southampton Depot where you will lead teams of Night Loaders, Sorters and Drivers in processing parcels delivered from client sites in to smaller geographic areas to be delivered to the final customer. About the Role: You'll be joining our business as a key member of the Depot Management team. Working under the Outbound Process (Nightshift) Manager, you will support your Depot by providing strong man-management to all front line staff on your shift. You will supervise a mixed team of contracted and agency staff across our busy night shifts. The Night Shift is key to our business as it is when we receive parcels and items from our clients. To ensure that we can hit the Targets and Service Level Agreements in place we need great Supervisors and Managers. We need Professionals who can motivate, manage and where necessary discipline a diverse workforce to get the best out of them. You will also talent manage and develop your team so that as promotion and more senior roles become available you have the talent to build your team. You will be responsible for motivating your staff, problem solving on a day to day basis and operationally. Our Outbound Process Supervisor job is for someone who understands how to motivate staff and is able to efficiently prioritise pressing needs, where there isn't an obvious solution. Lateral and original thinking would be a benefit as would logistics experience but we are open to experience gained in other related fields. You must be able to to work collaboratively and take the lead on projects amongst your peers. Our Nightshift Supervisor is a Nights based role and your shift time will be roughly 10:00pm-6:00am Experience/Qualifications: Management experience of leading and managing a team. Must be able to work on own initiative in a pressurised environment to tight deadlines PC Literate with a working knowledge of Microsoft office. An understanding of Transport regulations Good communicator and able to liaise at all levels Flexible approach to work to meet business requirements Responsibilities: Manage a team of up to 50 direct reports providing leadership and direction for the shift Develop and train reports and ensure SLA's are hit for the Night shift Ensure compliance with all site HSES rules and regulations Process BI and MI reports based on work output of Drivers and Loaders Manage individual project priorities, deadlines and deliverables. Benefits: Bonus 26 Days Holiday entitlement + Bank Holidays Opt in benefits "To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes." Education: Not Specified Employment Type: Permanent - Full Time

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