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Satellitetalent
,
London, Greater London
RF Engineer
Overview
Job Description
The Engineer will liaise with frequency planners to arrange satellite resource allocation and the NOC to address monitoring and operational issues. It also involves liaising directly with customers and end users of the service on technical and operational issues. In addition to this liaison and Engineering role, the Engineer will routinely monitor service performance to ensure that a high quality service is provided to all users of the system, and provide on call support for end user problems that are escalated to the Lease Engineering team by the NOC. The role requires a responsible and well organised individual with a good understanding of RF and modulation theory and strong verbal and written communications skills. A background in an operational environment would be useful, as would knowledge of military communications requirements. The Role · Process all lease applications received from different divisions, maintaining clear records of all applications and deadlines; · Work with the frequency and resource planners, to ensure that adequate resources are available to support these leases; · Prepare the NOC tasking order and customer lease authorisation documentation in support of each approved lease; · Liaise with the NOC and the end customer to perform end to end benchmarking tests when a new lease is brought into operation; · Liaise with the contracts and billing departments over leasing issues; · Provide third line technical support to customers, dealing with performance issues escalated to Lease Engineering by the NOC; · Develop and document operational procedures for use by the NOC and other departments. To Apply * University degree level education or equivalent in Engineering with appropriate RF, modulation and communications theory components * Five years experience of satellite communications * A self starter who can prioritise and manage multiple tasks efficiently and effectively as well as managing those under his/her control * Excellent interpersonal skills * Ability to communicate effectively with staff at all levels * Familiarity with MS office suite of software * Experience in an operations environment * Experience in a military communications environment desirable * Familiarity/experience of communications monitoring systems and spectrum analysers * Understanding of VSAT systems