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Electric Playbox
,
London, Greater London
Director Operations
Overview
Job Description
The job: The Operations Director is responsible for the performance of existing units (from launch), as measured by profitable growth, customer satisfaction, staff retention and unit standards. The role will report to the Group COO, and will directly manage all unit GMs Requirements The Traits: * Strong work ethic - leads by example * Strong sense of ownership - thinks and acts like a business owner * Exacting standards - demands efficiency and excellence * Highly commercial - quickly identifies what is required to create an impact * Precise and efficient - uses data to identify and prioritise opportunities and challenges * Flexible and agile - thrives in a fast and changing environment * True leader - identifies, nurtures, empowers and inspires talent * Team player - communicate clears, and contributes to the senior management team * Positive - optimistic, enthusiastic and can do attitude The Experience: * 10+ years experience of P&L management * 10+ years experience of multi site management in retail, hospitality or leisure * 5+ years experience of reporting to (or membership of) C-Level management * Extensive experience of hiring, managing and developing a team of more than 100 people * Proven track record of delivering profitable growth, alongside customer and team satisfaction * Experience of working with technology, both customer-facing and for business operations Benefits Working at Electric Playbox: * New and exciting concept, with an ambitious growth plan in the UK and abroad * Highly experienced Founders, Executive Team and Investors * A competitive salary and benefits package * A commitment to innovation, excellence and continuous improvement * Energetic and diverse team that enjoy the journey!