Tax, Service Delivery Centre, General Tax Manager

PwC ,
London, Greater London
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Job Description

Line of Service Tax Industry/Sector Not Applicable Specialism Global Compliance Services Management Level Manager Job Description & Summary A career in our Tax Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: * Pursue opportunities to develop existing and new skills outside of comfort zone. * Act to resolve issues which prevent effective team working, even during times of change and uncertainty. * Coach others and encourage them to take ownership of their development. * Analyse complex ideas or proposals and build a range of meaningful recommendations. * Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. * Address sub-standard work or work that does not meet firm's/client's expectations. * Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. * Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. * Focus on building trusted relationships. * Uphold the firm's code of ethics and business conduct. Additional Responsibilities * Facilitate and coach Specialists in the preparation of basic to complex corporate, personal, partnership and trust returns * Perform detailed technical reviews to ensure accuracy * Supervise the day-to-day work of the Specialists, encourages productivity and performance improvement and provides clear expectations on output and quality * Support staff development by identifying skill gaps; works with Learning & Development in the development/facilitation of technical training * Assist in monitoring workflow and workload to ensure fair allocation, when required * Assist in the recruitment of new Specialists * Acts as the key contact for Client Relationship teams in national PwC offices * Other tasks & responsibilities as assigned Requirements * A strong technical tax background as a result of 5+ years of experience in Canadian Tax compliance (corporate and personal) in a professional services firm or relevant industry experience * CPA (CA, CGA OR CMA) designation would be considered an asset * Computer software knowledge (Excel, Caseware, Tax Prep) * Strong leadership skills as a result of 2+ years of experience coaching/managing a team and are comfortable delivering performance feedback * Passion for excellent customer service * Exceptional analytical capability is critical; you are able to apply the necessary judgment to ask questions, provide immediate feedback and assess issues as they arise * Strong interpersonal and communication (written and verbal) skills with a proven ability to interact successfully with clients and co-workers at all levels, you adjust based on your audience * Good project management skills and ability to prioritize * Accuracy and attention to detail * Bilingualism in French would be considered an asset Why you'll love working for PwC We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there's something for everyone.Leading benefits for our permanent staff include: * A competitive compensation package * Sponsored investments, pensions and saving plans with matching firm contributions * Flexible working * PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit * Every day recognition and real time appreciation through our rewards and recognition program * Dress for your day with our flexible dress environment * Health, wellness and fitness perks * Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work * Adoption/surrogacy benefits * Back-up child and elder care support * Career defining project work and international experience * Development opportunities including

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