Client Manager

Aon Corporation ,
Reading, Berkshire
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Job Description

Client Manager Aon is currently seeking a Client Manager to join the Credit Solutions team based in Reading. About the role As a Client Manager your key responsibilities will include working as part of a multi-skilled broking team, whilst supporting the Client Directors in the strategic management of our global client relationships, as well as maintaining ownership of your portfolio of clients. Furthermore, you will be interacting with Clients, Insurers and colleagues on day to day policy management including: * The management of the credit limit process and supporting clients on reporting of overdue buyers and liaising with insurers. * Assisting with claims submissions and claims' broking process. * Negotiation of policy wordings with insurers and ensuring timely delivery of accurate policy documentation and providing clients with training and guidance on policy terms and conditions. * Managing policy renewals within your own portfolio and supporting Client Directors on the renewal process for strategic accounts. * Gathering and analysing relative statistical detail, submissions to market, chasing insurers for indications of cover, presenting terms and preparation of renewal reports. * Preparation for, and attendance of, client and insurer meetings plus timely follow up of meeting notes and actions. * Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition. * Introducing and supporting the team on new business opportunities to achieve set objectives. * Liaising with colleagues across the Aon global network on Global Client programmes. * Responsible for adherence to business processes, systems and procedures (including usage of e.g. applicable client service model, applicable insurer online platforms) and Aon insurer security policies where relevant. * Working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you: As a Client Manager your skills and qualifications will ideally include; * Experience of credit insurance, credit management or related sector a requirement * Competent in use of Microsoft Office and IT systems What we're looking for in you: * An enthusiastic and innovative team player * Ability to handle significant workflow through efficient time management and organisation * Ability to use IT systems to efficiently to deliver client service * Self-motivated and willing to use own initiative * Ability to find creative solutions to new problems as they arise * Integrity and working in a way that positively impacts our clients, colleagues and communities Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. 12/10/2019 12:18:02 Job number: 2453554 Category: Account Management / Brokerage / Insurance Location: United Kingdom, Reading

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