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Enzen
,
London, Greater London
Solutions Architect - SAP
Overview
Job Description
Role Summary Enzen is looking for a senior architect with specialization in SAP ERP platform and can manage both technical and functional competencies at an architecture level The role is full time based in London, UK and will report into Enzen's senior solutions architect for the program. The role involves taking end to end accountability for supporting the highly integrated SAP enabled business solutions landscape as part an ongoing multiyear IT Managed Services program for a large utility customer in the UK. The position requires a strong solution architecture background with specilisation in SAP technology. Someone who brings both depth and width in a business lead approach and a holistic technology outlook along with demonstrable stakeholder management experience at the C-level with an ability and attitude to influence and advise The candidate should have about 14- 16 years of overall relevant experience in the areas of full lifecycle ERP implementation and ongoing support using SAP ECC 6.0 stack based both at client site and offshore. As a senior solutions architect you will be the go to person on all matters SAP implementation at the client side - aka Enzen's design authority for SAP handling both advisory and support activities The role expects hands on practitioner lead approach to solution architecture, high degree of customer engagement/interaction at C level (CIO and Business Directors) on a regular basis. Extensive collaboration with a large delivery partner and group of vendors delivering various IT services with Enzen being the final accountable delivery partner. Key Responsibilities Responsibilities: * Custodian of customers SAP landscape - design and technology * Lead from front while working closely with the SAP functional and technical teams to ensure the SAP estate is fit for purpose and is available for its intended use * Give special attention to performance issues impacing the customer experience and satisfaction - assess the situation and provide recommendation to resolve issues * Represent Enzen and lead from front in all architecture and solution governance and other related meetings as needed * Maintain the Knowledge Repository for Architecture & Design documentation relating to the current service * Deliver to the customers architecture standards for documentation and technology * Able to advise the CIO office on emerging technology trends such as S/4 HANA and other developments that could benefit customer * Responsible for customer Engagement and delight to highest levels of customer satisfaction ( CSR 4/5) - Proactive and regular interactions with CIO and other business directors. Gain confidence and trust through technical authority and delivery track record * Partner and Vendor Management - Effectively collaborate and manage the partner ecosystem * Team management - Ensure the team is motivated, proactive and skilled to deliver customer commitments at all times Education & Experience Education * Bachelor or Master's degree in technology and/or management from a reputed institute * Certificates relevant to the role ( Ex: TOGAF)