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QVC
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London, Greater London
Manager - Creative Operations
Overview
Job Description
QVC is so much more than a retailer. It's a broadcast network. It's an ecommerce leader. And it's a great place to work! Come discover why QVC is like no other business in the world. Be part of a team that's reimagining shopping, entertainment and social as one. Job Description Details Do you want to be a part of an Award Winning Omni-Channel Business? We have an exciting opportunity for a newly created Manager - Creative Operations based at our Multimedia Centre in Chiswick Park, West London. Reporting into the Director - Sales Strategy and Content, this role is responsible for optimising the output of our content functions to achieve the capacity production of compelling multi- platform content to deliver business goals. This is an operational role that partners with both commercial and creative teams to ensure we are delivering what the business needs, in a timely manner and provides challenge to deliver continuous improvement. As Manager - Creative Operations, you will be responsible to define, establish and lead the Creative Operations function, as well as define creative workflows within the content organisation, being clear on requirements and prioritising all inbound work. You will ensure that we have relevant insight to inform data driven decision making and continual learning from the content we create, how we create it and that best practice is maintained and updated. We will leverage technology to improve operations continuously and ensure that workflows and systems are optimized to fulfil potential, as well as oversee all issue tracking. You will lead a talented team to influence and enforce deadlines throughout the business and drive accountability in your own team as well as in other areas of the organisation. This will include the setting of SLA's and building strong relationships with international counterparts. We are looking for someone with leadership experience of resource and workflow planning and delivery in a fast-paced production environment. You will have experience of managing multiple people and tasks to deliver to key deadlines and commercial business goals . You will have the ability to hold others accountable, with excellent relationship building, people management skills and a desire to embrace the future and be open to new ideas. About QVC, Inc QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more. QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc. EEO As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance. Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.